Shipping & Returns

Lead Time:
We  usually ship retail orders twice a week on tuesday and friday unless otherwise arranged with a member of the CoolWatchStop team. Estimated transit time does not include shipping department lead time. Please allow for possible trransit (USPS) delays during peak season. *Items shipped from overseas warehouse (as noted on individual listing description) can take take 1 to 3 weeks transit time.


Shipping: USA
USPS First Class to USA: 3 to 5 business days
USPS Priority: 2 to 3 business days.

Shipping: International:
USPS First Class International : 1 to 2 weeks

Shipping: Canada
Canada post: 3 to 5 business days
USPS: 1 to 2 weeks. 

*Prices are listed and processed in USD currency. Your credit card will be billed as On Tap Resources

Taxes and Duties
Please note that taxes or duites may be due when you receive your package. In such case...it is the responsibility of the buyer/importer. For information on tax rates in different countries, please visit www.wikipedia.org/wiki/Value_added_tax. For more information on your country's customs duty, please visit your government customs website and for more information on additional delivery charges please contact your local postal service.


Return Policy 
Watches on our site are warranteed as specified in description (does not apply to vintage watches). Please feel to contact us by email at service@coolwatchstop.com or our toll free helpline if you should experience factory defect. Returns are accepted within 30 days of purchase unless damaged by customer use or mishandling. If you have reason to return then please contact us for return authorization. Shipping costs are not refundable. Restocking fee may apply. (Max 10% USA or Max. 20% International if you have chosen free shipping and we paid for your initial freight). If you have an problem, return or warranty request...please contact us at service@coolwatchstop.com for return authorization and instruction.

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